Last updated: July 03, 2026

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and explains your privacy rights and how the law protects you.

We use your Personal Data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our Service or parts of our Service.

• Affiliate means an entity that controls, is controlled by, or is under common control with a party.

• Company refers to https://charissepeters.co.uk/.

• Cookies are small files placed on your computer, mobile device, or another device by a website.

• Country refers to Alabama, United States.

• Device means any device that can access the Service.

• Personal Data means any information that relates to an identified or identifiable individual.

• Service refers to the Website.

• Service Provider means any person or company processing data on behalf of the Company.

• Usage Data refers to data collected automatically from use of the Service.

• Website refers to https://charissepeters.co.uk/.

• You means the individual or legal entity using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may collect:

• Email address

• First and last name

• Phone number

• Address

• State/Province

• ZIP/Postal code

• City

Usage Data

Usage Data is collected automatically and may include:

• IP address

• Browser type and version

• Pages visited

• Time and date of visit

• Time spent on pages

• Device identifiers

• Diagnostic information

Tracking Technologies and Cookies

We use cookies and similar technologies to improve our Service.

Types of cookies include:

• Necessary/Essential Cookies

• Cookie Consent Cookies

• Functionality Cookies

You can refuse cookies through your browser settings, although some features of the website may not function properly.

Use of Your Personal Data

We may use your Personal Data to:

• Provide and maintain our Service

• Manage your account

• Fulfill contracts

• Contact you

• Send promotional communications

• Manage customer requests

• Complete business transfers

• Improve products, services, and marketing

We may share your Personal Data with:

• Service Providers

• Business partners

• Affiliates

• Other users (where applicable)

• Third parties with your consent

• During business transfers

Retention of Your Personal Data

We retain Personal Data only as long as necessary for legal, contractual, and operational purposes.

Typical retention periods include:

• User accounts: Up to 24 months after closure

• Support tickets: Up to 24 months

• Chat transcripts: Up to 24 months

• Analytics and server logs: Up to 24 months

Data may also be retained longer if required by law or for legal claims.

Transfer of Your Personal Data

Your information may be transferred to and processed in locations outside your country. Appropriate safeguards are implemented where required by law.

Delete Your Personal Data

You may request access, correction, or deletion of your Personal Data by contacting us or updating your account settings.

Some information may be retained where legally required.

Disclosure of Your Personal Data

Your information may be disclosed:

• During business transactions

• To comply with legal obligations

• To protect rights and property

• To prevent fraud or wrongdoing

• To protect public safety

• To defend against legal claims

Security of Your Personal Data

We use commercially reasonable security measures to protect your Personal Data. However, no internet transmission or electronic storage method is completely secure.

Children’s Privacy

Our Service is not intended for anyone under the age of 16. We do not knowingly collect Personal Data from children under 16.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for their privacy practices or content.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Email: info@charissepeters.co.uk

Phone: 07432 549 250