Terms & conditions
Last updated: 1 September 2026
Please read these Terms and Conditions carefully before using charissepeters.co.uk.
These Terms and Conditions explain the rules for using this website and apply to anyone who accesses or uses the website.
By accessing or using the website, you agree to comply with these Terms and Conditions. If you do not agree with them, please do not use the website.
These Terms and Conditions should be read together with our Privacy Policy.
1. About This Website
The website charissepeters.co.uk is operated by Charisse Peters.
The website provides information about therapy, coaching, relationship support, groups, programmes and related services.
The information on the website is provided for general information purposes and is not intended to replace an individual assessment, professional advice or appropriate support where this is required.
2. Using the Website
You agree to use this website lawfully and responsibly.
You must not:
Use the website for any unlawful purpose.
Attempt to gain unauthorised access to the website or its systems.
Interfere with the operation or security of the website.
Introduce malicious software, viruses or other harmful material.
Use the website in a way that could damage, disable or impair its operation.
Copy, reproduce or redistribute website content without appropriate permission.
We reserve the right to restrict or suspend access to the website where necessary to protect the website, its users or our services.
3. Website Information
We aim to ensure that the information published on this website is accurate and up to date.
However, information may occasionally become outdated, incomplete or subject to change.
Information about services, availability, groups, programmes, fees and other arrangements may change without notice.
The presence of information about a service on the website does not guarantee that the service will always be available.
If you require confirmation of current availability, arrangements or other service information, please contact us before relying on information published on the website.
4. Therapy, Coaching and General Information
Information published on this website may relate to therapy, coaching, relationships, ADHD, neurodiversity and wellbeing.
Website content is provided for general information and educational purposes.
Reading information on this website does not create a therapist-client, coach-client or other professional relationship.
Submitting a contact form, joining a waiting list or requesting information does not by itself create a therapeutic or coaching relationship.
Any professional service will be subject to the relevant arrangements agreed between you and Charisse Peters.
5. No Emergency or Crisis Service
The website and contact forms are not intended to provide emergency or crisis support.
If you or someone else is in immediate danger or requires urgent assistance, please contact the appropriate emergency or crisis service in your location.
Do not rely on this website or a website contact form for urgent or emergency support.
6. Bookings and Enquiries
The website may allow you to request information, make an enquiry, book a consultation or express interest in a group or programme.
Submitting an enquiry or booking request does not necessarily guarantee an appointment or place on a programme.
Any booking is subject to availability and confirmation.
Where additional terms apply to a particular service, programme, appointment or booking, those terms will be provided separately where appropriate.
7. Groups, Programmes and Waiting Lists
The website may provide information about groups and programmes and may allow visitors to join a waiting list.
Joining a waiting list does not guarantee a place on a future group or programme.
It is an expression of interest and allows Charisse Peters to contact you when relevant dates or programme information become available.
Programme dates, availability, group size, format and fees may be subject to change.
Where a programme has specific terms, those terms will apply in addition to these website Terms and Conditions.
8. Intellectual Property
Unless otherwise stated, the content on this website belongs to Charisse Peters or is used with appropriate permission.
This may include:
Written content
Articles and resources
Images
Graphics
Branding
Logos
Website design elements
Original exercises and educational materials
You may view and use the website for your own personal, non-commercial purposes.
You must not reproduce, republish, distribute, sell, modify or commercially exploit website content without prior permission, except where permitted by applicable law.
9. Third-Party Links
This website may contain links to websites, resources or services operated by third parties.
These links are provided for convenience or additional information.
We do not control third-party websites and are not responsible for their content, availability, security, privacy practices or terms.
You should review the terms and privacy policies of third-party websites before using them or providing them with personal information.
10. Website Availability and Security
We aim to keep the website available and functioning properly, but we cannot guarantee that it will always be available, uninterrupted or error-free.
The website may occasionally be unavailable because of maintenance, technical problems, updates, hosting issues or circumstances outside our reasonable control.
We take reasonable steps to maintain the security of the website, but no website or internet transmission can be guaranteed to be completely secure.
You are responsible for taking reasonable precautions when accessing the website and for using appropriate security measures on your own device.
11. Limitation of Liability
To the extent permitted by law, we will not be responsible for losses or damage arising from:
Your use of or inability to use the website.
Reliance on information published on the website.
Temporary unavailability of the website.
Content or services provided by third parties through external links.
Technical problems outside our reasonable control.
Nothing in these Terms and Conditions excludes or limits liability where doing so would be unlawful.
In particular, nothing in these Terms limits or excludes liability for matters that cannot legally be excluded or limited under UK law.
12. Disclaimer
The website is provided on an “as available” basis.
Although we take reasonable care when preparing and maintaining website content, we do not guarantee that all information will always be complete, accurate, current or free from errors.
Information on this website should not be treated as a substitute for personalised professional advice where such advice is required.
13. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how personal information is collected, used and protected.
Please read the Privacy Policy before submitting personal information through the website.
14. Data Protection
We handle personal information in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Further information about how personal information is handled is provided in our Privacy Policy.
15. Changes to the Website
We may change, update, suspend or remove parts of the website from time to time.
This may include changes to:
Website content
Services and resources
Groups and programmes
Availability
Website functionality
Links
Website design
We may make these changes without prior notice where appropriate.
16. Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes to the website, our services or applicable legal requirements.
When changes are made, the updated version will be published on this page and the Last updated date will be changed.
You should review this page periodically to ensure that you are aware of the current Terms and Conditions.
17. Governing Law
These Terms and Conditions are governed by the laws of England and Wales, unless applicable law requires otherwise.
Any disputes arising in connection with these Terms and Conditions will be subject to the applicable jurisdiction of the courts of England and Wales, subject to any mandatory legal rights that may apply.
18. Informal Resolution of Disputes
If you have a concern or dispute relating to the website, we encourage you to contact us first so that we can try to resolve the matter informally.
This does not prevent you from exercising any legal rights available to you.
19. Severability
If any provision of these Terms and Conditions is found to be invalid, unlawful or unenforceable, that provision will be treated as modified or removed to the extent necessary.
The remaining provisions will continue to apply.
20. Entire Agreement
These Terms and Conditions, together with the Privacy Policy and any additional terms that apply to a particular service or booking, set out the terms applicable to your use of this website.
Where separate terms are provided for a particular service, those terms may apply in addition to these website Terms and Conditions.
21. Contact Us
If you have questions about these Terms and Conditions, please contact:
Charisse Peters
Telephone: 07432 549 250
For privacy and data protection enquiries, please refer to the contact information provided in the Privacy Policy.
Last updated: 1 September 2026